COLOGNE — John W. Herbert is the recipient of this year’s German DIY Lifetime Award. The UK native is general secretary of both the European DIY Retail Association and the Global Home Improvement Network. Herbert has been in leading positions with international home improvement retailers for almost 35 years, including time at Home Depot and Germany’s Knauber, whose signature management and customer service style he established.
The DIY Lifetime Award is awarded annually as a joint project by the BHB, (the German Retail Association, based in Cologne), and the Dähne publishing house, which publishes DIY International and is based in Ettlingen.
(Herbert will address the annual Hardlines Conference this fall. If you haven’t yet signed up for this not-to-be-missed event, returning this year to Niagara Falls by popular demand, click here for information and registration!)
